PRIVACY POLICY

All information collected by Rocking Chair Quilts LLC will be kept confidential and used for the manner intended (i.e. contacting you with questions regarding your order).  We do not share or sell any information with any outside parties.  

We use this information to process orders and improve customer service.

If you decide to join our mailing list, you will receive emails that may include new products, updates, related product or site information, etc. If at any time you would like to unsubscribe from receiving these , you can do that with links at the bottom of each email.

Private information between the site and users happen over a SSL secured communication channel and is encrypted and protected with digital signatures. This site is  in compliance with PCI vulnerability standards.

TERMS OF SERVICE

We strive to get orders out quickly so you can enjoy your purchase as soon as possible   We process orders during weekday business hours CST. .  If an order is placed after hours,  on a weekend or holiday, the order will be processed during the next (2)  business days. Occasionally items may be shipped separately.

Shipping time varies by location and is also based on the shipping provider's holiday observances.  Special offers for FREE shipping are sent USPS Priority Mail.

Sales tax of 6.25% is included for Illinois residents only.This is subject to change as tax rates and laws change regarding online commerce.

We do not assume liability for damage or delays incurred by the shipping providers.The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier

 

RETURN POLICY

Return Policy:

We strive for 100% satisfaction for every customer.  Any return requests must be submitted within  30 days of your purchase   Refunds will be issued once items are returned to us. Shipping Charges will not be refunded,  The items must be in the same condition and packaging you received them in with no signs of use or odor.  Cut yard goods are not returnable (yardage with manufacturing defects or flaws may be returned, Please contact us with questions about defective goods). Sale items may not be returned.  Due to copyright laws, patterns and books may not be returned.  Return shipping charges are the usually responsibility of the buyer, but we can make exceptions if need be. Please CONTACT us with questions about your return.

International Orders are not returnable.

 

PAYMENT METHODS:

If your method of payment is not accepted by our shopping cart we cannot process or ship your order. . We reserve the right to refuse any order. We also reserve the right to perform additional security checks on payment methods in some cases.

All images captured by employees of Rocking Chair Quilts that appear on RockingChairQuilts.com website  are the intellectual property Rocking Chair Quilts LLC. All rights are  reserved. Any use of any these  images on this  website, including the reproduction, modification, distribution, replication, without  express written permission is strictly prohibited. Images sourced from the manufacturers of the goods herein are the property of said manufacturers and permission to reproduce those images must be obtained from their respective owners.

Trademarks appearing on this website, including but not limited to Rocking Chair Quilts LLC’s trademarks Rocking Chair Quilts and RockingChairQuilts.com, are the property of their respective owner and may not be reproduced without their owners' express permission. 

 

 

INTERNATIONAL SHIPPING :

Read our helpful information page about international shipping. CLICK HERE

Orders weighing over 20 lbs. may be shipped in multiple packages.

If you have any questions about the International Shipping rate and policy  please CONTACT us via email.

 

Any customs, duties or taxes are the responsibility of the customer.

All customs forms that may be required  from us will be completed by us  in this same way  

Your order will ship within 2 business days of cleared payment.

We cannot ship to countries where such action is prohibited.

We retain the right to refuse any order. 

International mail is not track-able.  Please allow 6-8 weeks for delivery. Contact us with questions

International Orders are not returnable.

 

 

These Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Notices: All notices from Rocking Chair Quilts  to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Rocking Chair Quilts shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 

301 S. Meadow Street Grant Park IL 60940   

Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process Rocking Chair Quilts its owners , employees or affiliates. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Rocking Chair Quilts or any third party, except as expressly granted herein.This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Rocking Chair Quilts online quilt shop and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Rocking Chair Quilts believes that customer conduct violates applicable law or is harmful to the interests of RockingChair Quilts and RockingChairQuilts.com and its subsidiaries.


The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

 

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Rocking Chair Quilts   makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. RockingChair Quilts and RockingChairQuilts.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL RockingChair Quilts and RockingChairQuilts.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only & not by RockingChair Quilts and RockingChairQuilts.com. 

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Rocking Chair Quilts and RockingChairQuilts.com are not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not RockingChair Quilts and RockingChairQuilts.com. The inclusion of material on this server does not imply any endorsement by RockingChair Quilts and RockingChairQuilts.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Also a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although RockingChair Quilts and RockingChairQuilts.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Rocking Chair Quilts and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Rocking Chair Quilts shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. 

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Rocking Chair Quilts with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and RockingChair Quilts and RockingChairQuilts.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by RockingChair Quilts and RockingChairQuilts.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.